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Ten ways to improve the customer journey

The manual as part of the customer journey Immediately after a product is purchased, its user consults the manual. This is usually the last time the consumer has contact with th ...

By: Manualise
On: 16 January 2015
Category:
Usability
User Research

User research, how and why? In the design phase of a user manual, it is important to know whether the interactions with the user are optimal. The best answer to this question ca ...

By: Manualise
On: 11 August 2014
Category:
Usability
Colour blindness
Colour Blindness This week I got in contact with Meinard Noothoven van Goor M.Sc. Van Goor is director of Blind Color. It is Blind Color's mission to stop the unnecess ...

By: Manualise
On: 08 February 2014
Category:
Law and legislationUsability