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  • 14 July 2017

    CE-marking medical software

    When does medical software need a CE certification? Medical devices, such as infusion pum

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  • 29 April 2016

    Context Help in Web Applications

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  • 21 July 2015

    NEN 5509

    Revision of Dutch standard for user instructions (NEN 5509) As part of Manualise, over th

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  • 14 July 2015

    Machinery Directive 2006/42/EC

    Which requirements does Machinery Directive have for my operating instructions? Every mac

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  • 21 March 2015

    Madcap Flare 11

    10 Reasons Why MadCap's Flare 11 Sets the Standard As a technical communication service b

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Ten ways to improve the customer journey

customer journey

The manual as part of the customer journey Immediately after a product is purchased, its user consults the manual. This is usually the last time the consumer has contact with th ...

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By: Manualise On: 16 January 2015 Category: Usability
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User Research

Usability

User research, how and why? In the design phase of a user manual, it is important to know whether the interactions with the user are optimal. The best answer to this question ca ...

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By: Manualise On: 11 August 2014 Category: Usability
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Colour blindness

Colour Blindness   This week I got in contact with Meinard Noothoven van Goor M.Sc. Van Goor is director of Blind Color. It is Blind Color's mission to stop the unnecess ...

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By: Manualise On: 08 February 2014 Category: Law and legislationUsability
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