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Please see our Privacy Declaration for more information
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Privacy Declaration

  1. PERSONAL DATA PROCESSED BY US
    1. Privacy?
      1. Manualise takes your privacy seriously. We process your personal data because you make
        use of our website and services, and also because you provide us with this data yourself.
      2. We put great effort into ensuring that the data you have provided us with is processed
        with care. This privacy declaration aims to provide you with a clear overview of which personal data we process, how we handle this data, and also indicates as clearly as possible as to why we collect this data.
      3. In the context of the Algemene Verordening Gegevensbescherming, Manualise acts as a so-called responsible.
  2. PERSONAL DATA PROCESSED BY US
    1. Of you as a website visitor
      1. First and last name
      2. E-mail address
      3. Additional personal data you actively provide us with during our contact.
      4. Location data
      5. Data regarding your activities on our website
      6. IP-address
      7. Internet browser and type of device
  3. SPECIAL AND/OR SENSITIVE PERSONAL DATA PROCESSED BY US
    1. Minors
      1. Our website and services are not intended to collect data on website visitors who are
        below 16 years of age, with the exception of permission provided by their parents or legal guardian. However, Manualise is not able to verify whether a visitor is older than 16. This is why we advise parents to be involved in their children’s online activities, so we can together prevent the collection of data on children without parental permission. You have the right to review your personal data, submit a correction request, or request the removal of your personal data.
        Rotterdamseweg 183C 2629 HD Delft
        T +31 (0)15 800 0299 www.manualise.com
        KvK 65524500
        BTW NL856147163B01
        IBAN NL83RABO0313507023 BIC RABONL2U
    2. Contact us when we have made a mistake.
      1. If you are convinced that we have – without the aforementioned parental permission –
        collected personal data on a minor, please contact us via info@manualise.com. We will then immediately delete this data.
  4. WHY AND HOW LONG WE REQUIRE YOUR DATA
    1. Manualise processes your personal data for the following purposes:
      1. To be able to e-mail you when this is required to carry out our services;
      2. To be able to, when requested, send you information in response to the contact form;
      3. To analyse your behaviour on our website so that we can improve our website and adjust
        it to your personal preferences.
    2. How long we store data
      1. Manualise will not store your personal data longer than is strictly necessary to realize
        the aforementioned purposes for which this data is collected. If you wish to receive more information concerning our storage periods in your specific case, please contact us via: info@manualise.com.
  5. SHARING WITH OTHERS
    1. No sales!
      1. Manualise does not sell your data to third parties and will exclusively provide your data
        when this is required to fulfill our agreement with you, or to meet a legal requirement.
      2.  We make a processor agreement with companies that process your data following our instructions, so that we can ensure the same level of protection and confidentiality of
        your data. Manualise remains responsible for processing.
    2. WhatsApp
      1. Manualise uses WhatsApp to communicate with clients. They process (personal) data
        following our instructions. WhatsApp ensures the protection of this data by using SSL- encryption.
  6. REVIEW, CORRECT, OR REMOVE DATA
    1. Your rights
      1. You have the right to review your personal data, submit a correction request, or request
        the removal of your personal data.
      2. If you have any questions or remarks concerning the processing of data by Manualise,
        please submit a request via: info@manualise.com.
      3. We want to be sure that a request to review your data is submitted by you. This is why
        we kindly ask you to attach a copy of your identity document to your review, correction, or removal request. To protect your privacy, we request you to black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), document number, and BSN (citizen service number) in this copy.
      4. Manualise will respond to your request as soon as possible, or at least within four weeks.
  7. COMMUNICATION SECURITY BY SSL-ENCRYPTION
    1. SSL
      1. To protect you as a website visitor, Manualise uses safe coding technologies. SSl (Secure
        Socket Layer) encrypts your personal data (not visible for third parties), so that it can be used on our website. This way you can be sure that your data will be visible solely for you and our server.
    2. How to recognize the security
      1. We use SSL-encryption in all parts of our website where your data are used, such as the
        filling out of the contact form. You can easily check and recognize this. When you visit an encrypted section of our website, a lock symbol will appear at the bottom right or bottom left of your browser. In addition, the website’s URL will change from http:// to https://, which indicates a secured webpage.
  8. SECURITY AND VERSION
    1. We take it seriously
      1. Manualise takes the protection of your data very seriously and therefore takes
        appropriate measures to counter abuse, loss, unauthorized acces, unwanted publication, and unlicensed change. If you feel like your data is insufficiently protected in spite of this, or if there are signs of misuse, please directly contact us via info@manualise.com.
    2. Version
      1. The current version is 1.1. d.d. 16/05/18.