User research
In the design phase of a user manual, it is important to know whether the interactions with the user are optimal. The best answer to this question can be obtained by conducting a user research.
Read moreMadcap Flare 11
As a technical communication service business we chiefly develop user manuals for our clients. Our primary focus is on generating high quality content. Of course, to be competitive, we need to create the output in a fast and efficient way. That’s why we use (and are an authorized reseller of) MadCap Software.
Read moreMadCap software
Whether you want to publish a manual using A5 or A4, or bring your working instructions online… specific software can do the job for you. We use software that is specifically tailored to the needs of technical writers. With MadCap, you can save your content to a central location. From then on, you can reuse it in whatever way you want. Manual writing software such as MadCap is ideal for planning multiple manuals in multiple languages.
Read moreChecking your documentation on STE
Simplified Technical English (STE) is an international standard for using English in technical documentation. By standardizing both terminology and grammar, an unambiguous version of English gives instant clarity to anyone operating a specific machine or product – or a series of similar machines/products
Read more