Request quote → A picture tells more than… Technical writing is not anybody’s business. Our technical writers know very well that their choices can make or break your manual. Odd as it may seem, technical writing is first and foremost a choice between text and illustrations. If a picture can tell more than a 1,000 […]
Apply now → Learn more about the vacancy → I have a question → (In this article, we refer to both industrial design engineers with a Master degree and the ones with a Bachelor degree) Designing manuals: a specialty Manuals: undoubtedly, you’ve come across them before. But did you know that designing manuals is […]
Request quote → What are the European “New Approach” directives? In essence, the directives set forth a number of essential requirements regarding the safety, environmental impact, health, and consumer protection for products that are being bought and sold within the European Economic Area (which is commonly referred to as the EEA). The directives, in many respects, form a […]
Request quote → Writing an instruction manual does not sound that complicated. This is because there are some simple rules that makes the life of any technical writer easier. The rules especially have to do with the instruction part of the manual. That is to say: not necessarily the introductory part or the safety part, […]
Request quote → Ten considerations How to write a technical manual? Technical writing always brings with it ten considerations that any technical writer should be aware of. 1. Know who you are talking to 2. Be aware of all directives 3. Follow the guidelines 4. Collect all the information that you can 5. Write effectively […]
Request quote → User documentation types Quick start guide The quick start guide lends itself for easy access to the most fundamental functions of a device. Also, it is suitable for manufacturers who want to comply with (inter)national regulations without printing a ‘full-blown’ manual. More often than not, a printed version of the main instructions […]
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Request a quote → Before answering the question how to write good product instructions, one other thing is very important. This is the issue of completeness. No matter how well instructions are written, if they do not cover the complete task at hand it’s all for nothing. Being complete before being correct An example makes […]
Request a quote → Manufacturers often use the term ‘mandatory instructions’ in order to tell their customers that their working instructions meet the highest standards. What, then, do mandatory online instructions or mandatory operation instructions in a manual look like? Whether online or in print, such instructions follow a number of guidelines. Be as short […]
Request quote → Navigation Virtually no Chinese manufacturer have ‘ready made’ technical files Suppliers don’t have technical files. It’s up to the Importer to sort it out. Get ready to ‘reverse engineer’ the product Then there’s the product safety issue Learn more about EU product compliance when importing from China Virtually no Chinese manufacturer have […]
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Request a quote → It can never absolutely be predicted how users will use and interpret the user manual. Observing and analysing the interaction between users, the product and the user manual is the only way to ascertain precisely how users use the product. And this is what the user research is all about. A […]