Request a quote → Content What do European directives say about manuals? The Machinery Directive The EMC Directive The Low Voltage Directive What do European directives say about manuals? European directives are a part of the national legislation of any member state, thus guaranteeing that any European directive is binding in any EU member state. […]
As a technical communication service business we chiefly develop user manuals for our clients. Our primary focus is on generating high quality content. Of course, to be competitive, we need to create the output in a fast and efficient way. That’s why we use (and are an former authorized reseller of) MadCap Software. As a brand advocate and […]
Get an instant quote → Table of contents What is MadCap? What does MadCap consist of? What is MadCap? MadCap is manual writing software based on a so-called content management system (CMS) for technical documents. Documents in MadCap do not have a linear character, like a book. Any document in MadCap is a information block that […]
Request quote → What is Context Help? Context-sensitive help, or just “context help”, is a type of user documentation, which is smart enough to deliver the right content at the right moment. Often, this type of documentation is embedded into the application itself, rather than being a separate artefact. You can say that such documentation […]
Request a quote immediately → Making your content also available online Users want to have product information within easy reach when they need it. Merely having a paper manual, as mandated by the CE mark to comply with European guidelines, does not satisfy this need. That’s why single source software developers, such as MadCap Software, have developed the […]
Request quote → As with nearly every creation, when making an instruction video one should first ask what the purpose of the video is. Is the goal to motivate people, instruct them or simply to demonstrate something? The goal of the instruction video largely determines the different elements and method of the video. Next one […]
Request quote → Why are instruction videos so effective? Instruction videos are so effective because they are attractive. How to make an instruction video in ten steps 1. Appoint a project manager. 2. Make your goal perfectly clear. 3. Decide on what kind of instruction video. 4. Decide on what type of instruction video. 5. […]
Request quote → Why print? In some countries, even developed ones, the market penetration for Internet connections does not surpass 30%. This leads to the obvious conclusion that no manufacturer can leave printed manuals out of the picture. After all, European directives state that each and every user should be able to get hold of […]
Request qoute → Content Characteristics of a well written QSG Example of a high-quality quick start guide: daily use Example of a high-quality quick start guide: installation Writing Manualise can help you Characteristics of a well written QSG What makes a quick start guide (QSG) a high-quality quick start guide? Opinions on how to answer this question differ. […]
Request quote → Table of contents The products Advantages Some nice examples Making a quick start guide yourself Manualise can help The products For which products would a QSG be particularly fitting? In principle, any product could be accompanied by a quick start guide. However, complex products like trains, boats, planes and manufacturing machines do not […]