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Recent blog items
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14 July 2017
CE-marking medical software
When does medical software need a CE certification? Medical devices, such as infusion pum
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29 April 2016
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21 July 2015
NEN 5509
Revision of Dutch standard for user instructions (NEN 5509) As part of Manualise, over th
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14 July 2015
Machinery Directive 2006/42/EC
Which requirements does Machinery Directive have for my operating instructions? Every mac
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21 March 2015
Madcap Flare 11
10 Reasons Why MadCap's Flare 11 Sets the Standard As a technical communication service b
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CE-marking medical software
When does medical software need a CE certification? Medical devices, such as infusion pumps and MRI scanners, need to be certified according to European CE rules. For a manufact ...
Read more
NEN 5509
Revision of Dutch standard for user instructions (NEN 5509) As part of Manualise, over the past few years I have participated in the standards committee for revision of NEN5509 ...
Read more Machinery Directive 2006/42/EC
Which requirements does Machinery Directive have for my operating instructions? Every machine that is marketed or used within the European Union must comply with the health and ...
Read more Madcap Flare 11
10 Reasons Why MadCap's Flare 11 Sets the Standard As a technical communication service business we chiefly develop user manuals for our clients. Our primary focus is on generat ...
Read more The intended use
The basis for a safe and healthy use You can read it in almost every manual: a description of the intended use of the product or the machine. It is a description that every tech ...
Read more Ten ways to improve the customer journey
The manual as part of the customer journey Immediately after a product is purchased, its user consults the manual. This is usually the last time the consumer has contact with th ...
Read more Context Help
Context Help on Web Applications? "Context is worth 80 IQ points." Alan Kay The entire world lives in the Internet, uses it daily and needs tools and services. Like tradition ...
Read more Multi Channel Output
Ten advantages of multi-channel output Multi-channel output is all about making content available through various channels. Users' needs have shifted drastically and continue to ...
Read more Product safety and instructions in the EU and US
The US and EU regulations on instructions for use: A world of difference? Manualise and Michael Gerrits, LL.M In the European Union a manufacturer can use European Harmonized ...
Read more Content Strategy
A Content Strategy Results in Customer Engagement Ellis Pratt recently gave a webinar in which he said that “content strategy” gets more hits on Google than “technical documenta ...
Read more User Research
User research, how and why? In the design phase of a user manual, it is important to know whether the interactions with the user are optimal. The best answer to this question ca ...
Read more How to make illustrations comprehensible?
How do you make pictures comprehensible, useful and attractive? Within technical communication, the design of illustrations has become a specialisation in its own right. An illu ...
Read more New radio equipment directive
New DIRECTIVE FOR RADIO EQUIPMENT (2014/53/EC) about the instructions The new directive for radio equipment ( 2014/53/EC) repeals R&TTE directive (1999/5/EC). The new direc ...
Read more Content Management
Content Management Content management revolves around the creation, collection, management and publishing of information. A Content Management System (CMS) is a software system ...
Read more Saving on translation costs
Save money when having your manual translated Do you have a diverse product portfolio with a regular flow of product introductions? Do these products need to be accompanied by m ...
Read more Research video instructions
Video instructions are more effective than standard instructions This blog draws its inspiration from a scientific study into instructions given by video that was conducted by P ...
Read more Colour blindness
Colour Blindness This week I got in contact with Meinard Noothoven van Goor M.Sc. Van Goor is director of Blind Color. It is Blind Color's mission to stop the unnecess ...
Read more American standards regarding instructions for use
How do I comply my manual with American standards? To provide CE marking, a manufacturer can use European (harmonised) standards to comply with the CE-directives. When exporti ...
Read more CE marking
CE-marking's impact upon user manuals The European “New Approach” Directives are the basis for CE (Conformité Européenne) marking. According to these directives, products must ...
Read more IO Alumni meeting
Industrial designers who have enjoyed their design education at the Delft University of Technology faculty of IDE are welcome to join the IO Alumni group. The purpose of IO alumn ...
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